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Over 5,000 Appeals DraftedChallenge Your PIP Decision.
We’ll Write the Letter.
A mandatory reconsideration is your first chance to challenge a wrong PIP decision. Most people don’t know what to write. We do.
Get My Mandatory Reconsideration Letter — £49 →The Numbers That Matter
Let’s put the cost in perspective.
22%
Reconsiderations Change Award
DWP PIP Statistics, Oct 2025
63%
Win at Tribunal After
HMCTS Jul–Sep 2025
65%
Give Up After Reconsideration
Benefits and Work
87 days
Median Reconsideration Wait
DWP, October 2025
65% of people give up after a failed mandatory reconsideration and never get to tribunal — where the majority win.
A professional mandatory reconsideration letter gives you the strongest start — and builds the foundation if you need to keep going.
What Is a PIP Mandatory Reconsideration?
If you’ve received a PIP decision you think is wrong — whether you’ve been refused entirely, scored too few points, or had your award reduced at review — a mandatory reconsideration is the compulsory first step to challenge it.
You’re asking the DWP to look at their decision again. A different decision maker reviews your claim, considers any additional arguments or evidence, and decides whether to change the award. You can’t skip this step — the mandatory reconsideration must happen before you can appeal to an independent tribunal.
Deadline: You have one calendar month from the date on your decision letter. Not from when you received it — from the date printed on it. Late requests can be accepted up to 13 months with a good reason, but don’t bank on this — act quickly.
Your award can change in any direction — the DWP can increase, decrease, or maintain it. In our experience, reductions at mandatory reconsideration are extremely rare.
Why Most Mandatory Reconsiderations Fail — And Why Yours Doesn’t Have To
Only 22% of mandatory reconsiderations result in a changed award. But that’s not because the cases are weak — it’s because most letters don’t speak the DWP’s language.
They describe the diagnosis, not the impact
Saying “I have fibromyalgia” means nothing to a DWP decision maker. What matters is which specific daily activities you struggle with and why.
They skip the reliability criteria
Can you do it safely, repeatedly, to an acceptable standard, in a reasonable time? Assessors routinely ignore this. Most DIY letters don’t challenge it.
They don’t use descriptor language
“I can’t cook” isn’t enough. The DWP needs to see which descriptor applies, why, and what evidence supports it.
They miss the 50% rule
If your condition fluctuates, PIP should be assessed on whether you need help on more than 50% of days. Many assessments ignore this completely.
When those same people take their case to tribunal, 63% win. The evidence was always there — it just wasn’t presented in the right way.
Don’t Leave Your Mandatory Reconsideration to Chance
Get a professionally written mandatory reconsideration letter tailored to your conditions and descriptors.
No percentage of your backpay • No hidden fees • Keep 100% of your award
How Our Service Works
Four steps — and we do the heavy lifting.
Tell us about your situation
Fill in our online questionnaire about your conditions, medications, how your health affects daily life, and where you think the DWP got it wrong. Upload your decision letter and PA4 assessment report if you have them.
We write your letter
We produce a professional mandatory reconsideration letter tailored to your conditions. We go through every relevant PIP descriptor activity, build arguments using the reliability criteria, and reference the evidence that supports your case.
You review it
We send the completed letter to you. You read it, check the facts about your condition are right, and let us know if anything needs changing. This is your letter — it needs to accurately reflect your life.
You submit it
You send the letter to the DWP. We include clear instructions on exactly where to send it, what to include, and how to make sure it’s logged on their system.
What’s Included for £49
Everything you need. Nothing you don’t.
- 📄 A fully personalised mandatory reconsideration letter — written specifically for your conditions, descriptors, and circumstances. Not a template.
- ⚖️ Descriptor-by-descriptor analysis — we explain why the DWP’s scoring is wrong, using the legal criteria they’re supposed to apply.
- 🛡️ The “reliability” argument built in — safely, to an acceptable standard, repeatedly, and within a reasonable time.
- 📎 Evidence recommendations — what would strengthen your case and how to present it.
- 📬 Clear submission instructions — where to send it, what to include, and when to chase.
- 🔗 Foundation for tribunal — if the mandatory reconsideration doesn’t succeed, your letter becomes the basis for a stronger appeal.
Protected by our 100% money-back guarantee
What you won’t get: vague promises, guaranteed outcomes, or generic advice you could find for free online. This is a professional letter-writing service — practical, specific, and designed to give your case the best chance.
What Makes Our Letters Different
Anyone can write a letter saying “I disagree.” That’s not enough.
We speak the DWP’s language
Our letters don’t say “I can’t cook.” They say which descriptor applies, why, and what evidence supports it. That’s the difference between a letter that gets skimmed and one that forces a decision maker to engage.
We address the reliability criteria
Can you do it safely, to an acceptable standard, repeatedly, and in a reasonable time? Assessors routinely ignore these. Our letters challenge this directly for every contested activity.
We cover the 50% rule
If your condition fluctuates, PIP should be assessed based on whether you need help on more than 50% of days. Many assessments ignore this. We make sure it’s front and centre.
Built for what comes next
If the mandatory reconsideration doesn’t change the decision, the arguments in your letter form the core of your tribunal appeal. We write your mandatory reconsideration letter knowing this — nothing is wasted.
What Your Award Could Be Worth
If your mandatory reconsideration succeeds, your award is backdated. The maths speaks for itself.
PIP weekly rates from April 2026 (GOV.UK)
£10,100+
Annual award (both enhanced)
£194.60 × 52 weeks
≈ £5,060
6 months backdated (enhanced)
Illustrative estimate
£49
Our Service Fee
Less than 1% of potential award
Who This Service Is For
The DWP got your decision wrong — and you know it
Whether it’s a refusal, too few points, or a reduced award at review. You need help putting it into words.
The system is confusing and no one is helping you
The descriptor framework is confusing. Writing a formal challenge letter when you’re unwell is genuinely difficult. That’s not a failing — it’s a broken system.
You wrote your own letter and it didn’t work for you
The issue often isn’t what you said but how you framed it. We restructure your case using the assessment criteria the DWP is supposed to follow.
You want the strongest possible foundation ahead of you
Even if the mandatory reconsideration might not succeed, a strong letter builds the foundation for a tribunal appeal. The work we do now saves you time and stress later.
Free advice has a six-month wait — you need help now
Waiting lists are months long in many areas. Our service fills that gap — professional help, available now.
What Happens After the Mandatory Reconsideration?
The median wait is around 12 weeks. Here’s what happens next.
✅ If the mandatory reconsideration succeeds
Your award is changed, payments are backdated, and you receive what you’re entitled to. If you scored enough for a higher award, you’ll get the difference as a lump sum.
📄 If the mandatory reconsideration doesn’t change the decision
You’ll receive a Mandatory Reconsideration Notice (MRN). You have one month to appeal to an independent tribunal. Remember: more than half of people who reach tribunal win. And the mandatory reconsideration letter we wrote? It becomes the foundation for your appeal.
📞 The DWP might phone you
- Stay calm. Stick to the facts in your letter.
- Describe your worst days, not your best.
- It’s fine to say “I’ve explained this in my written submission.”
- Make notes — who you spoke to, what was said, the date and time.
Mandatory Reconsideration Didn’t Work? We’ve Got You.
Our Tribunal Appeal Letter service picks up exactly where the mandatory reconsideration left off — for the same flat fee of £49. We already know your case, so the process is even faster.
What Our Clients Say
Real stories from real people who trusted us with their PIP appeals.
⭐⭐⭐⭐⭐ Rated Excellent on Google
“DWP conceded two weeks after my submission was filed. Never even had to go to the hearing. Enhanced rate on both components — I had no idea the written submission could do that.”
“After two failed mandatory reconsiderations writing my own letters, I used this service for my tribunal. The submission was completely different in tone and structure. Won on the day. Got 18 months backpay.”
“I was terrified about going. But the submission had laid everything out so clearly that when the panel asked questions, I just had to confirm what was already written. It felt like they were on my side.”
100% Money-Back Guarantee
If our letter doesn’t present your case in a professionally structured way you’re proud to submit to the DWP, we’ll refund you in full. No questions asked.
Frequently Asked Questions
The DWP got it wrong.
Let’s get it corrected.
Give yourself the strongest possible mandatory reconsideration. Professional, tailored, and delivered within 48 hours.
No percentage of your backpay • No hidden fees • Keep 100% of your award
Every case is different, and we cannot guarantee a specific outcome. If you need help challenging a PIP decision, our professional letter-writing service can help.