Talk to the people drafting your appeal.
A question about a PIP, Universal Credit, ESA, Attendance Allowance or ADP decision, a benefit form, or an existing order? Email us — no phone queues, no call centre, just a straight answer from the team that writes the letters.
Tell us what’s going on — we’ll point you the right way.
Fill in the form and your message reaches the drafting team directly. There’s no ticket system or outsourced inbox in between.
If you’re asking about an existing order, choose “Existing Order” in the dropdown so we can find your file quickly. Not sure where your appeal stands yet? Send what you know — a rough description is enough for us to help. If you already know you need a PIP Mandatory Reconsideration or Tribunal Appeal letter, you can start straight from those pages, or see all our services for Universal Credit and ESA, Attendance Allowance and ADP.
Want to see how we’d argue your case first? The free PIP preview and free WCA preview arrive within 3 hours, with no card details.
Prefer to read first? Our FAQ page covers most questions about the process, pricing, and turnaround.
Read the FAQ page
Process, pricing, turnaround and more — answered in fullWe’ll only use your details to reply to you. Sending a message isn’t a commitment to order anything.
Came to ask a question — but ready to start? £49 flat. Keep 100% of your backpay.
Drafted by a former DWP decision maker. Delivered in 48 hours. We never take a percentage of your award.