The UK Experts Behind Your PIP Appeal
Appeal letters and form answers for PIP, Universal Credit and ESA, Attendance Allowance and Scotland’s Adult Disability Payment, from a UK team led by a former DWP decision maker. Flat £49. No percentage of your backpay. Every letter personally reviewed by Neil before it leaves the office.
See our servicesWhy PIPAppeal exists
Tens of thousands of legitimate PIP claims are refused each year. Around two-thirds succeed at the First-tier Tribunal (HMCTS Tribunal Statistics, Q3 2025/26) — but only when the case is argued properly. PIPAppeal exists to close that gap.
Legitimate claims refused
Disabled and chronically ill claimants are refused PIP every day on technicalities most don’t know how to challenge. The system is opaque, the timelines are tight, and the people most affected are the least equipped to fight back.
Lost on language, not merit
Around two-thirds of PIP appeals win at the First-tier Tribunal. Claimants don’t win because they’re more articulate — they win because the case is finally argued in the DWP’s own descriptor language.
£49 flat, 48 hours
Letters drafted by people who’ve sat on the other side of the desk. Flat £49 — no percentage of your backpay taken. Standard 48-hour turnaround. You keep 100% of any award.
Meet Neil.
A former DWP decision maker who spent 15 years on the inside. Now he writes the letters that overturn refusals.
Inside the DWP
Welfare benefits decision making
Knows the criteria
Trained in current PIP assessment law
Personally reviewed
No letter goes out without his sign-off
Leads the drafting team
Sets the framework, trains every drafter
What makes PIPAppeal different
Most PIP appeal help in the UK falls into two camps — claims-management firms that take a percentage of your backpay, or free DIY templates. Here’s how PIPAppeal differs from the paid route.
What you’ll typically pay for
- A fee of up to 40% + VAT of your backpay — about £3,072 on a typical £6,400 PIP backpay
- You keep as little as 52% of your backpay
- Author is variable — could be anyone on their team
- Personal review is rare — letters often template-based
- Turnaround is weeks to months
- Sales calls and repeated phone follow-ups
What we offer instead
- A flat £49 fee, paid once — no percentages
- You keep 100% of your backpay
- Letter drafted by a former DWP decision maker
- Neil reviews every letter before it leaves the office
- Turnaround is 48 hours for letters, 24 hours for form answers
- Email-only — UK-based team, ICO registered
There’s no catch and no hidden fee. £49 covers the entire letter — drafting, descriptor-by-descriptor analysis, and Neil’s review — with free, unlimited revisions. If it isn’t something you’re proud to submit, you get your money back. If your case goes to tribunal after Mandatory Reconsideration, you order a second £49 tribunal letter when you need it. Whatever you’re awarded stays yours.
Your appeal journey — and where we help
Most PIP appeals follow the same four stages. PIPAppeal drafts the two letters that matter — both £49 flat, no percentage of your backpay taken. Not sure yet? Start with a free PIP preview.
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Refusal letterfrom the DWP
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Mandatory Reconsideration£49 · MR Letter
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Tribunal Appeal£49 · Tribunal Letter
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OutcomeYou keep 100%
PIP Mandatory Reconsideration Letter
The first formal challenge to a DWP PIP refusal. Must be requested within one month of your decision letter. We dispute each refused descriptor and cross-reference your evidence.
Start my MR letterPIP Tribunal Appeal Submission
The independent stage after Mandatory Reconsideration. Around two in three appeals succeed at the First-tier Tribunal. We draft the submission for your SSCS1 form.
Start my Tribunal letterProof and protection — at a glance
PIP appeal letters drafted — every one personalised, every one reviewed by Neil.
Success rate on the appeals we draft — well above the national tribunal average.
Of your backpay taken in commission. Whatever you’re awarded, you keep all of it.
National picture: around two-thirds of PIP appeals heard at the First-tier Tribunal are decided in the claimant’s favour (HMCTS Tribunal Statistics, Q3 2025/26).
Frequently asked questions
If your question isn’t covered below, email us at support@pipappeal.org.uk and we’ll reply same day.
PIPAppeal is led by Neil Dhillon, a former DWP decision maker with 15+ years inside the welfare system. Neil drafts the framework for each letter type and personally reviews every letter before it leaves the office. A small drafting team works alongside him from the UK.
PIP, Universal Credit and ESA (the Work Capability Assessment), Attendance Allowance, and Adult Disability Payment in Scotland. We write reconsideration and tribunal letters for all four, answers for the PIP2, AR1, WCA50 and AA1 forms, and assessment preparation guides. There’s a free preview for PIP and WCA cases, so you can see our work before you pay.
See all our services →Neil spent over 15 years working as a DWP decision maker, handling disability benefit claims. He saw the descriptor scoring system from the inside — what wins points, what gets ignored, and what the typical refusal patterns look like. He left the department to focus on helping claimants challenge unfair decisions.
Read more about Neil →PIPAppeal is registered with the Information Commissioner’s Office (ICO) as a UK data controller and operates in full compliance with UK GDPR. We are not a law firm and don’t claim to be — we are a specialist letter-drafting service. For representation at the tribunal hearing itself, you’ll want a regulated solicitor or a charity advocate such as Citizens Advice.
Every document you upload is encrypted in transit and at rest. It’s used only to write your letter or form answers, by our team and the trusted providers who help us run the service, and we never sell your data. We keep case information for up to 12 months so we can make revisions, then delete or anonymise it. The full details are in our privacy notice.
Because £49 is the honest cost of doing the work well. No-win, no-fee firms that take up to 40% + VAT of your backpay — about £3,072 on a typical £6,400 PIP backpay, for the same kind of letter — are charging based on the value they extract from your award, not the cost of producing the work. We don’t think that’s fair on people who’ve been refused a benefit they’re entitled to.
Read more about our pricing →Our registered correspondence address is 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. The team works from the UK.
No. We’re email-only — support@pipappeal.org.uk. We made that choice deliberately: writing things down keeps a clear record, avoids miscommunication, and means we can give every case the time it needs without the pressure of a queue. If you need to discuss something complex, we’ll respond by email within one working day.
All of it. We charge £49 once for the letter. Whatever the DWP or tribunal awards as backdated payment goes entirely to you. No percentage, no commission, no clawback.
More questions? Read our full FAQ.
Start your appeal today. £49 flat. No percentages, ever.
Drafted by an ex-DWP decision maker. Delivered in 48 hours. You keep 100% of any backpay you’re awarded.
Save 15% on your first appeal letter — join the list →